Shipping

International Shipping Policies
Shipping internationally is expensive right now, though we are always on the lookout for better solutions. As such:  We aren’t offering discounts for int...
Thu, 21 Feb, 2019 at 7:23 PM
I want to change my address.
Great! Email support@materiacollective.com or open a ticket and we’ll change the address for your order, provided it hasn’t yet shipped. 
Thu, 21 Feb, 2019 at 7:24 PM
My order arrived damaged! What do I do?
Oh no! That always breaks our hearts. Email support@materiacollective.com or open a ticket and we’ll make sure you are taken care of. 
Thu, 21 Feb, 2019 at 7:24 PM
My order was lost, or was marked dead mail! What do I do?
Rats, that’s always frustrating. Email support@materiacollective.com or open a ticket and we’ll make sure to get to the bottom of this and figure out a solut...
Thu, 21 Feb, 2019 at 7:25 PM
What service do you use to ship packages?
We use the USPS to ship all of our packages.
Thu, 21 Feb, 2019 at 7:26 PM
Shipping is EXPENSIVE. Can we, you know, figure something out?
Right now, probably not. We generally charge what we pay for shipping, handling, and supplies, and don’t make a profit off of shipping. We’re a pretty small...
Thu, 21 Feb, 2019 at 7:26 PM